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danb65488668
Known Participant
October 30, 2018
Question

Adobe access of Mail app

  • October 30, 2018
  • 2 replies
  • 1809 views

Any suggestions on how to allow Adobe to access mail app?  I can longer send a PDF as mail attachment?

    This topic has been closed for replies.

    2 replies

    Adorobat
    Adorobat
    Participating Frequently
    December 20, 2018

    Hi danb,

      As per the issue description mentioned above, you are facing issue when trying to  send  PDF as mail attachment, is that ocrrect?

    Try the troubleshooting steps given in the following forum thread help document:

    An error occurred while trying to create a mail document | macOS Mojave 10.14

    You may also refer to the following forum thread discussing the similar issue:

    An error occurred while trying to create a mail document. Acrobat is unable to complete your request

    Thanks,

    Shivam

    try67
    Community Expert
    try67Community Expert
    Community Expert
    October 31, 2018

    What happens when you try to do so? Also, what application are you referring to, including the exact version number, and what's your OS version?

    D
    danb65488668Author
    Known Participant
    October 31, 2018

    Thank you for your response.

    When I click on mail icon to forward a file— it then asks if I want to use defauot(mail) app or webmail. When I choose default— I get error message from adobe that says unable to complete your request.

    Thanks

    Dan

    try67
    Community Expert
    try67Community Expert
    Community Expert
    October 31, 2018

    Please answer the questions above.

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