Adobe Account Access & Acrobat Reader DC

Hi Eric29930629fz5x,

Thank you for reaching out, and sorry about the delay in response.

Please share more information about the feature you are referring to here. 

It would be helpful if you could share your complete workflow and the confirmation you get on your mobile.

The screenshot will be helpful for us to understand the issue, and we will be able to provide you with the correct information.

Thanks,

Meenakshi