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Participant
May 29, 2018
Answered

Adobe Acrobat: AcroRd32.exe - system error

  • May 29, 2018
  • 1 reply
  • 11280 views

Hi I am usiing Adobe Reader 9 and i am getting Error : Adobe Acrobat: Acro Rd32.exe - System Error

The program cant start because api-ms-win-crt-runtime-I!-1-0.dll is missing from your computer. try reinstalling the program to fix this problem.".

kindly help me out with this error.

    This topic has been closed for replies.
    Correct answer Adorobat

    Hi Vikramr,

    As per the issue description mentioned above, you are getting system error when trying to launch Acrobat 9, is that correct?

    Please try the troubleshooting steps given in this link: Error :api-ms-win-crt-runtime-l1-1-0.dll is missing

    Let us know if you need any help.

    Shivam

    1 reply

    Adorobat
    Community Manager
    AdorobatCommunity ManagerCorrect answer
    Community Manager
    May 30, 2018

    Hi Vikramr,

    As per the issue description mentioned above, you are getting system error when trying to launch Acrobat 9, is that correct?

    Please try the troubleshooting steps given in this link: Error :api-ms-win-crt-runtime-l1-1-0.dll is missing

    Let us know if you need any help.

    Shivam

    Participant
    May 31, 2018

    Dear Shivaam,

    Thanks for the update, this information has been very helpful and the issue has been resolved.

    Regards,Vikram.