Adobe Acrobat Crashing RDS Server 2019

Hi guys,

For the past 2 weeks or more the Adobe reader app has been crashing for some users working on out Terminal Servers, we have the free version of Acrobat Reader.

Current Application version is 24.2.2.20854.0

We do not have any pending windows updates

Repairing the Adobe App has not Resolved this issue neither has reinstalling it

I have disabled New Acrobat Reader and reinstalling visual C++ 14.40.33810 to see if this resolves the issue

Event Log Details of Crash

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2024-06-17T15:48:50.297268300Z" />
<EventRecordID>1174629</EventRecordID>
<Channel>Application</Channel>
<Computer>BAP-TERMINAL.barbican.local</Computer>
<Security />
</System>
- <EventData>
<Data>Acrobat.exe</Data>
<Data>24.2.20854.0</Data>
<Data>666b64e2</Data>
<Data>VCRUNTIME140.dll</Data>
<Data>14.24.28127.4</Data>
<Data>5d8e68d2</Data>
<Data>c0000005</Data>
<Data>0000000000001554</Data>
<Data>f338</Data>
<Data>01dac0cdd5e70715</Data>
<Data>C:\Program Files\Adobe\Acrobat DC\Acrobat\Acrobat.exe</Data>
<Data>C:\Windows\SYSTEM32\VCRUNTIME140.dll</Data>
<Data>499537ee-d387-408b-87d5-9b8558045a3d</Data>
<Data />
<Data />
</EventData>
</Event>