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ugly-user
Participant
May 30, 2017
Answered

Adobe Acrobat DC 2015 (classic): lock on file server set by read-only users access prevents write access

  • May 30, 2017
  • 1 reply
  • 568 views

I'm adding comments to our customer's requirements documents and publish these PDF on our internal file server. Only I have write access. Others may apply for read access.

At actual documents many colleagues are reading at the same time. At the same time I try to add the latest comments to the document to provide best practice information and similar.

Unfortunately the read access of the read-only users blocks the write access.

At very new documents or if the document is used for an actual project I've to save the PDF at a different name like this (with an underscore added):

documentsname_.pdf

Often the day ends with 2 or 3 underscore characters added to some PDF. This messes our server and confuses the readers.

I've discussed this issue with the responsible for the file server. He says that locking depends on how the application opens the file.

Office documents can be opened in read only mode or write protected until a password input for example.

Proposal:

Would it be possible that at file opening Acrobat firstly checks for write protection at the location?

If the file location is write protected the Acrobat releases the file immediately when it's displayed on users screen.

But if the user has write access the file will become locked as at present.

Would this be possible? Is there a work around without changing to Office document's format or distribution by web server?

This topic has been closed for replies.
Correct answer Tariq Dar

Hello,

Sorry for the delay in response.

  1. There are no KU or EKU values specifically associated with certifying PDFs.

    2. You may have to manually set trust for certifying.  One of the following two steps should trust a specific cert for certifying.

  • Click the “Add to Trusted Certificates” button. Close and reopen the cert viewer to see if trust is now extended to Certifying.
  • Manually edit trust in the trusted certificates list;
    1. Open the Trust Settings under Edit > Preferences > Signatures
    2. Next, to Identities & Trusted Certificates, click the More… button
    3. In the Digital ID and Trusted Certificate Settings dialog, click the Trusted Certificates category
    4. In the list of certificates, locate the cert that you want to trust for certifying and click on it to select it.
    5. With the cert selected, click the Edit Trust button at the top of the dialog.
    6. Check the boxes for the trust you want to apply. Click OK to close the dialog.
    7. Close the Digital ID and Trusted Certificate Settings dialog.
    8. Click OK to close the preferences dialog.

Hope this helps.

-Tariq Dar.

1 reply

Tariq DarCorrect answer
Legend
June 6, 2017

Hello,

Sorry for the delay in response.

  1. There are no KU or EKU values specifically associated with certifying PDFs.

    2. You may have to manually set trust for certifying.  One of the following two steps should trust a specific cert for certifying.

  • Click the “Add to Trusted Certificates” button. Close and reopen the cert viewer to see if trust is now extended to Certifying.
  • Manually edit trust in the trusted certificates list;
    1. Open the Trust Settings under Edit > Preferences > Signatures
    2. Next, to Identities & Trusted Certificates, click the More… button
    3. In the Digital ID and Trusted Certificate Settings dialog, click the Trusted Certificates category
    4. In the list of certificates, locate the cert that you want to trust for certifying and click on it to select it.
    5. With the cert selected, click the Edit Trust button at the top of the dialog.
    6. Check the boxes for the trust you want to apply. Click OK to close the dialog.
    7. Close the Digital ID and Trusted Certificate Settings dialog.
    8. Click OK to close the preferences dialog.

Hope this helps.

-Tariq Dar.