Adobe Acrobat - Invalid Plugin detected: Adobe acrobat reader will quit

Forum|Forum|1 year ago
March 2, 2024
1 reply
7917 views

I'm using Adobe Reader on Windows 11

Not sure when the problem started - but probably was after upgrade from Windows 10 to 11

Anyway, I get the 'invalid plugin' each time I try and open a PDF. I've gone through the discussions, and there is a lot of talk about removing the 'Plug_ins' folder or removing apps like bable translation. However, the only folder I have in 'C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader' is 'acrocef_1', and I don't use any of the apps suggested as being in conflict with adobe reader

I have tried uninstalling adobe reader and re-installing, but this made no difference

Any other suggestions on how to remove the error message?

Thanks

Amal.

Community Manager

Hi there,

Hope you are doing well and sorry for the delay.

Please go through the correct answer marked in the similar discussion https://adobe.ly/3IM752Q and see if that works.

Let us know how it goes.

~Amal

G

George35821131j2d9Author

Participant

Thanks for the tip. I have seen this post before. My situation is slightly different in that I don't have a plug_ins folder, so I have nothing to delete or rename, or remove dlls from

Did I misunderstand the solution?

thanks

Amal.

Community Manager

Hi there

We are sorry to hear that.

Please go to the location- C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\plug_ins and remove one of the DLL file "ComposerPlayerControl.dll" then start Acrobat Reader (right click on desktop screen, choose Properties/ Compatibility) and go to Help -> Repair Installation and check if that works.

~Amal

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