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s__v__williams
Participant
April 27, 2018
Answered

Adobe Acrobat Reader

  • April 27, 2018
  • 1 reply
  • 622 views

I have a problem. My graphic designer uploads a file to our Google Drive. I download that file and open it in Acrobat Reader. When I go to document properties, there are two document restrictions: document assembly and page extraction. These two restrictions are preventing imposition in my Fiery software at my SHARP digital press. I need to impose my 1 up PDF to 4 up on 11 x 17. The restrictions won't allow me to impose. I have sent another file and it imposes fine. I did put a check mark at unblock on the General tab. I don't know what else to do. The file has no security settings when my graphic designer sends it to me. It happens when I open or save the file at my computer in Adobe Acrobat Reader. How do I resolve this issue? Do I need to re-load Adobe Acrobat Reader on my computer?

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    Correct answer Peru Bob

    Use the chat option here:

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    1 reply

    s__v__williams
    Participant
    April 27, 2018

    Can I talk with a technician on the telephone?

    Peru Bob
    Community Expert
    Peru BobCommunity ExpertCorrect answer
    Community Expert
    April 27, 2018

    Use the chat option here:

    Contact Customer Care