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29cda0a7
Participant
Feb 4, 2026 9:04 AM UTC
Answered

Adobe Acrobat Reader 2025.001.20997, crashes upon viewing any PDF file. OS - Windows 11 24H2

Hi,

 

Since the initial topic is still unavailable in the new Adobe Community. 

 

Could ​@AnandSri confirm that the latest update fixes the reported issue ?

 

25.001.211xx Planned update, Feb 02, 2026 — Acrobat-Acrobat Reader Release Notes

 

Bug fixes

Performance

  • 4549331: Acrobat hangs on scrolling through pdf after launch

  • 4548396: Acrobat crashes on launch

Thanks!

    AnandSri
    AnandSriCorrect answer
    Legend
    Feb 4, 2026 1:02 PM UTC

    Hello ​@29cda0a7 

     

    I hope you are doing well, and thanks for reaching out.

     

    The following release 25.001.21151 (Win) | 25.001.21145 (Mac). Planned update, Feb 02, 2026, included the following bug fixes, which are related to the performance of the app. Please install the latest build once and let us know if this fixes the issue for you.

     

    Regards,

    Anand Sri.

    View reply

    1 reply

    AnandSri
    AnandSriCorrect answer
    Legend
    Feb 4, 2026 1:02 PM UTC

    Hello ​@29cda0a7 

     

    I hope you are doing well, and thanks for reaching out.

     

    The following release 25.001.21151 (Win) | 25.001.21145 (Mac). Planned update, Feb 02, 2026, included the following bug fixes, which are related to the performance of the app. Please install the latest build once and let us know if this fixes the issue for you.

     

    Regards,

    Anand Sri.

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