Adobe Acrobat Reader 2025.001.20997, crashes upon viewing any PDF file. OS - Windows 11 24H2

Question

Hi,

Since the initial topic is still unavailable in the new Adobe Community.

Could @AnandSri confirm that the latest update fixes the reported issue ?

25.001.211xx Planned update, Feb 02, 2026 — Acrobat-Acrobat Reader Release Notes

Bug fixes

Performance

4549331: Acrobat hangs on scrolling through pdf after launch
4548396: Acrobat crashes on launch

Thanks!

AnandSri · Answer

Hello ​@29cda0a7I hope you are doing well, and thanks for reaching out.The following release25.001.21151 (Win) | 25.001.21145 (Mac). Planned update, Feb 02, 2026, included the following bug fixes, which are related to the performance of the app. Please install the latest build once and let us know if this fixes the issue for you.Regards,Anand Sri.

Bug fixes

Performance

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