Adobe Acrobat Reader - Crashing on RDS 2016
Similar with other posts with Acroreader crashing on RDS hosts, re-install and repair my installations have been completed on the hosts out of hours and the issue remains as per below:
Faulting application name: Acrobat.exe, version: 24.2.20895.0, time stamp: 0x667d42b1
Faulting module name: VCRUNTIME140.dll, version: 14.32.31332.0, time stamp: 0xefff39ad
Exception code: 0xc0000005
Fault offset: 0x000000000000146c
Faulting process ID: 0xe500
Faulting application start time: 0x01dacced362c2ff9
Faulting application path: C:\Program Files\Adobe\Acrobat DC\Acrobat\Acrobat.exe
Faulting module path: C:\Windows\SYSTEM32\VCRUNTIME140.dll
Report ID: 3d589812-f6a6-4785-a0d4-9b3d7c70eb51
Faulting package full name:
Faulting package-relative application ID:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2024-07-03T02:03:38.787925900Z" />
<EventRecordID>1068109</EventRecordID>
<Channel>Application</Channel>
<Computer>REDACTED</Computer>
<Security />
</System>
- <EventData>
<Data>Acrobat.exe</Data>
<Data>24.2.20895.0</Data>
<Data>667d42b1</Data>
<Data>VCRUNTIME140.dll</Data>
<Data>14.32.31332.0</Data>
<Data>efff39ad</Data>
<Data>c0000005</Data>
<Data>000000000000146c</Data>
<Data>e500</Data>
<Data>01dacced362c2ff9</Data>
<Data>C:\Program Files\Adobe\Acrobat DC\Acrobat\Acrobat.exe</Data>
<Data>C:\Windows\SYSTEM32\VCRUNTIME140.dll</Data>
<Data>3d589812-f6a6-4785-a0d4-9b3d7c70eb51</Data>
<Data />
<Data />
</EventData>
</Event>
Appreciate any support.
Thanks
Hani
