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A
Alex Kassir
Participant
November 21, 2016
Question

Adobe Acrobat Reader DC

  • November 21, 2016
  • 2 replies
  • 1086 views

HELLO I have the Adobe Acrobat Reader DC and I needed the edit PDF  OK I don it I paid the cost of it after I don it,

Now I try to open it ... Watt is open is a window (your are currently using free Acrobat Reader ,download a full version of

Acrobat DC software to edit PDF  files) but I have it all ready you can enter and to see I cant do nothing can you please help me

out with I need it desperate to work 

    This topic has been closed for replies.

    2 replies

    A
    ariannac55194945
    Participant
    January 23, 2017

    I would like to cancel my VAT because I closed my business, I will continue to pay only in my ninth

    T
    Test Screen Name
    Legend
    January 23, 2017

    ariannac55194945, sorry this thread is not about VAT. Please start a new thread or (I recommend) contact Adobe Customer Service. If you signed up for a year, there will be a cancellation charge of course.

    Alex Cassir, you need to realise that Adobe Acrobat and Adobe Acrobat Reader are TWO DIFFERENT APPS. Once you realise this hopefully the message will make sense. You are running the wrong app, not the app you paid for.  You say you downloaded Adobe Acrobat Reader, but this was a mistake. Download what you paid for, Adobe Acrobat.

    AkanchhaS8194121
    AkanchhaS8194121
    Legend
    November 21, 2016

    Edited:-

    Hi AlexKassir,

    I have checked your account, I see that you have subscription for Adobe Acrobat DC.

    The message that you get on the screen (your are currently using free Acrobat Reader ,download a full version of

    Acrobat DC software to edit PDF  files) is absolutely correct.

    Currently you have installed an application  Adobe Reader DC which is a free product.

    However, you have subscribed for a subscription of Acrobat DC which has feature to edit the PDF document.

    You need to install the right product (Acrobat DC) to access your services.

    Kindly refer to the link to download the Acrobat DC 

    https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html#subscription

    Let us know if that helps.

    Regards,

    Akanchha

    A
    Alex KassirAuthor
    Participant
    January 23, 2017

    Hello Akancha 

    I download the Arcobat Reader DC the new version OK but when I want go to PDF editor ,edit text in PDF (I PAYING EVERY MONTH)  I OPEN AND COMES OUT A RUBRICA THAT TO DOWNLOAD I TRY BUT COMES OUT TO PAY OR TO TRAI !!!

    I NEED TO WORK NOT TO PLAY IF THAT IS NOT GONE WORK I STOP TO WORK WITH AND I UNINSTALL AMIDITLY I NEED HELP FAST YOUR  IS ON THE TOP SORRY FOR LATE ANSWER

    Alex Kassir

    alexkassir@walla.com   P.S  I need fast answer to my mail       Thank you

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