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Acrobat Brendan
Participant
December 10, 2017
Answered

Adobe Acrobat reader DC and High Sierra

  • December 10, 2017
  • 3 replies
  • 1759 views

Running Mac os high sierra 10.13.2 on a late 2015 iMac

Acrobat Reader DC has been reinstalled 2018.009.2005 and appears to be correctly installed ( eg I can look at preferences and it recognises that I have opened a pdf) but it does not actually show the pdf

Any help to resolve greatly appreciated

    This topic is closed to new replies. Start a new post to keep the conversation going.
    Correct answer Acrobat Brendan

    I solved my own problem

    my user account was corrupt

    so I created a new user who could open PDFs with acrobat reader dc and then deleted the older corrupt user account

    3 replies

    F
    frenchfold
    Participant
    October 30, 2018

    Hello!

    I'm having a problem with Acrobat, but it's somewhat different. Acrobat DC Pro (2018.008.20080) opens and displays files, but click on the frame of the toolbar to the right to minimize it, or indeed click on any of the tools — print preview, say, or create a form — and the application crashes. Uninstalling/reinstalling via CC does not work. I'm running Mac OSX 10.13.6. Application always opens with the right-hand toolbar open.

    Many thanks for any help,

    Brian

    A
    Acrobat BrendanAuthorCorrect answer
    Participant
    December 11, 2017

    I solved my own problem

    my user account was corrupt

    so I created a new user who could open PDFs with acrobat reader dc and then deleted the older corrupt user account

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    December 10, 2017

    [moved from Downloading, Installing, Setting Up to Acrobat Reader]

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