Adobe Acrobat Reader DC attachment won't send via Outlook

Reference:

Adobe Acrobat Reader DC 2015 Release Version 2015.023.20053

Outlook Office 365 version 16.0.6965.2117

Works:

Create an email in Outlook, attach a .pdf file and send.

Doesn't work:

Open .pdf in Adobe Acrobat Reader and use the >File; >Send File; >Attach to Email Go to Outlook, enter email address, hit "SEND"

I don't receive any error message and the email appears to send. However, it doesn't appear in the SENT folder, and it DOES NOT send.

Any help is appreciated. My IT support group is not able to help.

This topic has been closed for replies.

Correct answer Adorobat

Hi barryjayak,

Could you please try checking update for Reader and see if that works:

Launch Reader>click Help>click Check for Updates.

Correct answer

Community Manager

Hi barryjayak,

Could you please try checking update for Reader and see if that works:

Launch Reader>click Help>click Check for Updates.

Participant

Further investigation -> Problem solved by deleting all Outlook Profiles.

Community Manager

Thank You for sharing the findings with us.

-Shivam

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