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A
Anonymous
January 16, 2017
Question

Adobe Acrobat Reader DC crashes when need to print doc.

  • January 16, 2017
  • 1 reply
  • 796 views

Hi,
I have problem on my computer (windows 10) when adobe reader dc needs to print document, it crashes after 5 seconds.

With regards, Bojan

    This topic has been closed for replies.

    1 reply

    S
    Community Manager
    sb116Community Manager
    Community Manager
    February 7, 2017

    Hi Billkens,

    Apologies for the delayed response.

    Please try the repair installation of the application from the Help menu in the application.

    Also, try updating the printer driver for the printer and restart the machine and then try.

    Let me know how it goes.

    Thanks,

    Supriya

    A
    Anonymous
    February 9, 2017

    Hi Supriya,
    Just to inform you that DC Adobe stopped on it's own after few days to crash.
    But now from time to time it doesn't wan't to read file, but just let's say once in every 3 days.
    I see that discussion in different topic, so i will look there.

    Thank you for your answer.

    Regards,

    Bojan

    S
    Community Manager
    sb116Community Manager
    Community Manager
    February 9, 2017

    Hi Billkens,

    Would you please redirect me to any of the discussions you mentioned above so we can look into it.

    Also, please elaborate if you mean, the application crashes, when you say it does not want to read the file sometimes.

    Thanks,

    Supriya

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