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HarvK75
HarvK75
Participant
July 23, 2019
Question

Adobe Acrobat Reader DC does not finish installing; says later version already installed.

  • July 23, 2019
  • 1 reply
  • 491 views

I used to use Adobe Acrobat Reader DC Pro on several computers at $14.99 per month. Then I retired, deleted that program and began what is now a month's work of trying to install the Adobe Reader DC (or whatever the name, it is so confusing) free more basic version.  I have read the forum and repeatedly used the removal tool to no avail.  I see that this problem has prevailed for many years but I cannot find the solution. Can anyone help me?

    This topic has been closed for replies.

    1 reply

    AkanchhaS8194121
    AkanchhaS8194121
    Legend
    July 24, 2019

    Hi HarvK,

    Getting an error "Newer version already installed" while installing Adobe Reader DC, is an known issue. The error is shown due to a missing update for Universal C Runtime in Windows. You can install the update using one of the following ways given in the help article here: Error 1722 while installing/updating Acrobat DC/Acrobat Reader DC on Windows

    Let us know the result.

    Thanks,

    Akanchha

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