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ebyspice
Participant
February 13, 2018
Question

adobe acrobat reader DC is not priting properly

  • February 13, 2018
  • 1 reply
  • 937 views

I've been having this issue for about a month now, if i print a document from pdf view and its 12 pages for example, it prints every page except the last page, then it hangs up my printer from printing any document after that one. this is very frustrating and holding up my business process. ive uninstalled and reinstalled ive repaired and ive updated and nothing is stopping this from occuring. i have also cleared the printer spooling folder so i desperately need help!!

    This topic has been closed for replies.

    1 reply

    AkanchhaS8194121
    AkanchhaS8194121
    Legend
    February 14, 2018

    Hi Ebyspice,

    Sorry to hear the inconvenience caused to you.

    As you have already tried uninstalling/reinstalling the application, so would you also try to update the printer drivers? Or refer to the following- Troubleshoot PDF printing in Acrobat and Reader 

    Also, does this happen with all the files that have multiple documents or this specific one?

    Regards,

    Akanchha

    E
    ebyspiceAuthor
    Participant
    February 14, 2018

    I’ve uninstalled and reinstalled the adobe, I’ve uninstalled and reinstall the printer, I’ve updated Drivers for the printer, I’ve repaired and update the adobe. None of that makes it print properly. And yes it does it to every document

    AkanchhaS8194121
    AkanchhaS8194121
    Legend
    March 14, 2018

    Hi Ebyspice,

    I sincerely apologize for the delay in response to your last message.

    If you are still experiencing the same problem, then could you please confirm whether this problem you are experiencing with any other application during print or just the Adobe Reader?

    Can we have a sample of pdf file to check the same at our end, to see whether the application itself is causing problem or the printer.

    "You can share the file with us via email. And you can send it to the email that is shared via private message. Please do mention your forum thread in the subject"

    Regards,

    Akanchha

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