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ramponeau
Participant
September 25, 2021
Question

Adobe Acrobat Reader dc ne s'ouvre plus (w10)

  • September 25, 2021
  • 1 reply
  • 457 views

Bonjour.Impossible d'ouvrir mes fichiers  *.pdf  j'ai tenté les mises à jour et même la désinstallation sans succès (interruption pendant l'action)Que faire , Merci

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1 reply

Ria Tagra
Inspiring
December 1, 2021

Hi @ramponeau 

 

Hope you are doing well.


Thank you for reaching out to us. Could you please confirm if you are still facing the issue?
Would you mind sharing the version of the Acrobat Reader DC you are using? To check the version go to Help > About Acrobat and make sure you have the latest version 21.07.20095 (Win) , 21.07.20096 (Mac) installed. Go to Help > Check for updates.

Also try to logout of the application, reboot the computer once and relogin with the same Adobe ID and see if that works for you.

We will be waiting for your response. Once we've got that information from you, we can take a closer look.

 

Regards
Ria