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Participant
February 25, 2022
Question

adobe acrobat reader dc no print dialog

  • February 25, 2022
  • 1 reply
  • 674 views

I have a Dell laptop that I recently updated from Windows 10 to Windows 11.  The reader version that I have installed is Adobe Acrobat Reader DC Continuous Version 2021.011.20039 | 64 bit.  If I have a pdf document open and I try to print using either control-p or select the print file icon I do not get any print dialog box and the document closes.  I have removed and reinstalled several times with no change.  I would really like to know if this is something unique to my machine or if others have had a similar problem and found a fix.  My workaround is to use a program such as PDF Pro but why should I have to buy something as a workaround when printing from Adobe used to work.  

 

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1 reply

Harsh Vardhan Pareek
Participating Frequently
February 25, 2022

Hi @MrB1llz 

 

Please try few steps to troubleshoot the issue:

1. Try with some other PDF too, is it doing the same?

2. Try repair installation. 

3. Try to create a new PDF with create PDF tool and check if print option works.

 

Thanks,

Harsh

MrB1llzAuthor
Participant
February 25, 2022

Harsh,

 

All of my PDF files react the same in that selecting the print icon or using controp-p result in the document closing.  No print dialog opens.  I have tried the repair function and also removed and reinstalled a few times with no change.  Lastly, if I try and use the create PDF tool I am sent to a screen to purchase a subscription.  I googled a bit and found this link where it appears that I am not alone with this problem.  How does one get Adobe to look into this?  Thanks.

 

PDF printing issues with Adobe Reader under Windows (Jan. 2022) | Born's Tech and Windows World (borncity.com)