Answered
Adobe Acrobat Reader DC quit unexpectedly- Mac Catalina OS 10.15.7
Adobe Acrobat Reader DC is not opening. I get an error message that it has "quit unexpectedly". I have rebooted my MacBook with no change. I have not tried removing and reinstalling. Any suggestions? I get a lot of PDF documents so this is a "must have" application. The problem details and system configuration follow:
Process: AdobeReader [1778]
Path: /Applications/Adobe Acrobat Reader DC.app/Contents/MacOS/AdobeReader
Identifier: com.adobe.Reader
Version: ???
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: AdobeReader [1778]
User ID: 501
Date/Time: 2022-06-08 15:24:25.530 -0400
OS Version: Mac OS X 10.15.7 (19H1922)
Report Version: 12
Anonymous UUID: 704228E5-1E6A-EAFB-35A5-0EB8285C90A9
Sleep/Wake UUID: 887BC2E8-B90E-4313-87A8-1B92BBF87C0D
Time Awake Since Boot: 5500 seconds
Time Since Wake: 850 seconds
System Integrity Protection: enabled
Crashed Thread: 0
Exception Type: EXC_CRASH (Code Signature Invalid)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY
Termination Reason: Namespace CODESIGNING, Code 0x1
kernel messages:
VM Regions Near 0 (cr2):
-->
__TEXT 000000010fc56000-000000010fc5a000 [ 16K] r-x/r-x SM=COW
Thread 0 Crashed:
0 @<l 0x0000000116e11000 _dyld_start + 0
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000000 rcx: 0x0000000000000000 rdx: 0x0000000000000000
rdi: 0x0000000000000000 rsi: 0x0000000000000000 rbp: 0x0000000000000000 rsp: 0x00007ffedffa9c28
r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000000000000 r11: 0x0000000000000000
r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
rip: 0x0000000116e11000 rfl: 0x0000000000000200 cr2: 0x0000000000000000
Logical CPU: 0
Error Code: 0x00000000
Trap Number: 0
Binary Images:
0x10fc56000 - 0x10fc59fff +@<l (0) <EC4CD3AF-461D-3348-B274-5703ECDF0B47> @<l
0x116e10000 - 0x116ea2267 +@<l (750.7) <B590797E-3F5A-3174-B7C6-1F8542668C81> @<l
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 2696
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=844K resident=0K(0%) swapped_out_or_unallocated=844K(100%)
Writable regions: Total=8404K written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=8404K(100%)
VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
STACK GUARD 56.0M 1
Stack 8192K 1
__DATA 232K 3
__DATA_CONST 20K 1
__LINKEDIT 240K 2
__TEXT 604K 2
shared memory 8K 2
=========== ======= =======
TOTAL 65.1M 12
Model: MacBookPro9,2, BootROM 429.0.0.0.0, 2 processors, Dual-Core Intel Core i5, 2.5 GHz, 16 GB, SMC 2.2f44
Graphics: kHW_IntelHD4000Item, Intel HD Graphics 4000, spdisplays_builtin
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x859B, 0x435438473353313630424D2E4D3136464E00
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x859B, 0x435438473353313630424D2E4D3136464E00
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (7.21.190.33 AirPortDriverBrcm4360-1601.1)
Bluetooth: Version 7.0.6f8, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: HL-DT-ST DVDRW GS41N
Serial ATA Device: APPLE HDD HTS545050A7E362, 500.11 GB
USB Device: USB 2.0 Bus
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: USB 2.0 Bus
USB Device: Hub
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: IR Receiver
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Keyboard Hub
USB Device: Wireless Mouse
USB Device: Apple Keyboard
USB Device: USB 3.0 Bus
USB Device: Logitech USB Headset
Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1
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