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md_harun_arr87208975
Participant
January 11, 2018
Answered

Adobe Acrobat Reader Installation Problem

  • January 11, 2018
  • 1 reply
  • 1333 views

Hi!

I am getting problem to install adobe acrobat reader in my macbook. Configuration of the PC is Mac book pro 2012, 2.5 GHz core i5 processor, 4 GB memory and OS 10. 9 .5 software. I have tried both older and latest version of adobe acrobat reader. In my case it start installing and after 5-6% installation it shows installation failed. Can any one please help me with this? !@ 

    This topic has been closed for replies.
    Correct answer AnandSri

    Hello mdharunarr,

    As per the description above, you are not able to install the Adobe Reader DC on Mac OS 10.9.5, Is that correct?

    It seems that few installation files are causing the issue, please use the Acrobat cleaner tool to remove the Adobe Reader(leftover files) and reboot the machine, Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

    Download and install the Adobe Reader from Adobe - Adobe Acrobat Reader DC Distribution

    You may also refer to Troubleshoot Adobe Acrobat Reader download and installation on Mac OS

    Install Adobe Acrobat Reader DC on Mac OS

    Let us know how it goes.

    Regards,

    Anand Sri.

    1 reply

    AnandSri
    Community Manager
    AnandSriCommunity ManagerCorrect answer
    Community Manager
    January 11, 2018

    Hello mdharunarr,

    As per the description above, you are not able to install the Adobe Reader DC on Mac OS 10.9.5, Is that correct?

    It seems that few installation files are causing the issue, please use the Acrobat cleaner tool to remove the Adobe Reader(leftover files) and reboot the machine, Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

    Download and install the Adobe Reader from Adobe - Adobe Acrobat Reader DC Distribution

    You may also refer to Troubleshoot Adobe Acrobat Reader download and installation on Mac OS

    Install Adobe Acrobat Reader DC on Mac OS

    Let us know how it goes.

    Regards,

    Anand Sri.

      M
      md_harun_arr87208975Author
      Participant
      January 14, 2018

      Hi Anand Sri,

      I have tried with cleaning tools but it shows there is no installed file.

      Then I downloaded adobe reader from your suggested link and it works.

      Thanks!

      Regards,

      Harun.

      AnandSri
      Community Manager
      AnandSriCommunity Manager
      Community Manager
      January 15, 2018

      Glad it's working now! Nice job troubleshooting that!

      Give us a shout if you need any assistance with Acrobat/Reader/Document Cloud Services in future.

      Regards,

      Anand Sri.

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