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aharong52606625
aharong52606625
Participant
August 15, 2017
Question

Adobe Acrobat Reader is Crashing

  • August 15, 2017
  • 1 reply
  • 355 views

I have a mac desktop computer and i am having trouble with opening adobe acrobat reader. I can open it and then after a few seconds it shuts down and a window pops up that says adobe shut down unexpectedly with an option to send an error report. How do i fix my adobe acrobat reader?

Message was edited by: ANAND SRI BHATTACHARYA

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    1 reply

    AnandSri
    Community Manager
    AnandSriCommunity Manager
    Community Manager
    August 15, 2017

    Hi Aharong,

    As per the description above, the Adobe Acrobat Reader is crashing in the Mac computer, Is that correct?

    Please follow the troubleshooting steps mentioned in the following link: https://helpx.adobe.com/x-productkb/global/troubleshoot-system-errors-freezes-mac.html

    Please share the .dot version of Acrobat and the Mac OS version you are using.

    Keep us posted with the results.

    Regards,

    Anand Sri.

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