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samanthaw65171064
Participant
November 2, 2016
Question

Adobe acrobat reader Javascript error pop up when trying to print

  • November 2, 2016
  • 1 reply
  • 8685 views

Hello, i am desperaqtly trying to print something from smartsource.ca, and having many issues!. A java script window pops up saying "Network error: Printing was interrupted. Please try again.NotAllowedError:Security settings prevent access to this property or method"
I have updated both java script and adobe.
I have tried turning off enhanced security as well as javascript but unfortunately smartsource requires java script for printing.
If somebody could please help me with sorting out this issue that would be greatly appreciated!
Thanks in advance

This topic has been closed for replies.

1 reply

Adorobat
Adorobat
Participating Frequently
November 6, 2016

Hi samanthaw65171064 ,

Try to change the security settings in Reader and see if that works:

Launch Reader>select Edit menu>Preferences>Security(Enhanced)>check the box "Automatically trust documents with valid certification".>click OK.

Let me know the results.

Thank You,

Shivam

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