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Participant
February 20, 2020
Question

Adobe Acrobat reader ne s'ouvre plus

  • February 20, 2020
  • 1 reply
  • 2893 views

Bonjour,

Depuis quelques jours, Adobe Acrobat Reader ne s'ouvre plus et je ne parviens plus à lire les PDF. J'ai essayé de desinstaller/réinstaller ainsi que vérifier la compatibilité, rien ne marche. Je suis sous Windows 10. Merci de votre aide

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1 reply

AkanchhaS8194121
Legend
February 21, 2020

Hey there,

 

As per the description given above, it seems earlier Acrobat Reader was working fine and you started experiencing trouble just a few days back.

Is there any changes applied to the application or system? like, installed new update or changed system?

1-Reboot your system first.

2-Once use cleaner tool to remove the application http://labs.adobe.com/downloads/acrobatcleaner.html 

and reinstall using this link: https://get.adobe.com/reader/enterprise/

3- If you have any antivirus installed, then for testing purpose disable it for a while and try again. Once done try again.

 

 

Thanks,

Akanchha