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pcpaolacaro
Participant
September 4, 2018
Question

Adobe Acrobat reader not scrolling down

  • September 4, 2018
  • 2 replies
  • 19223 views

hi. i am using adobe acrobat reader on Mac and cannot select text on multiple pages because it is not scrolling down when I bring the cursor to the bottom of the screen. Would you help me to fix this please? Thanks

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    2 replies

    Participant
    November 1, 2024

    in the page display settings uncheck , sinlge page view

    Participant
    December 17, 2024

    hey i tried that as well and the above solutions its not working for me 

    AnandSri
    Legend
    September 4, 2018

    Hello Pcpaolacaro,

    We're sorry for the trouble you had with Adobe Reader, please reboot the machine once and try the following steps and see if this brings any difference:

    • Launch Reader. Click Edit>Preferences>Page Display.
    • Uncheck the options (Smooth text, Enhance thin lines, use page cache, Use local fonts and Use 2D graphics acceleration)
    • Click OK and check with the PDF file.

    Is it specific to one PDF or with all the PDF files? Have you tried with another PDF file?

    Is it a scanned PDF or PDF with text?

    What is the version of Adobe Reader installed? To identify refer to Identify the product and its version for Acrobat and Reader DC

    Please check for any pending updates of Adobe Reader from help>check for updates, reboot the machine after updating Adobe Reader.

    You can also refer and try the suggestion from the following Adobe discussion scrolling problem acrobat pro dc

    Let us know how it goes and share your findings.

    Thanks,

    Anand Sri.

    Participant
    March 31, 2021

    Hi! 

    I have kind of the same problem, but its only for a specfic PDF file. I am currently using Adobe Acrobat Reader DC. It takes a while to scroll down (2, 3 seconds), and when it does it just goes down one bit - a page or so. 

    Participant
    October 15, 2021

    Hello,

    same here, with a specific PDF file. Keyboard arrow key are strolling but mouse not working and no scroll bar displayed