Participant

Question

Adobe Acrobat Reader - Send by email now puts an ad signature text in the email body...

Forum|Forum|2 years ago
December 7, 2023
3 replies
4573 views

Adobe Acrobat Reader envelope icon now opens and attaches the PDF to a new email in Outlook, which is fine but then also puts an ad signature text the email body, this is not fine and very annoying! How can this be removed/disabled? There does not seem to be an option in the settings for this?

Below is an example on the ad.

Please find the PDF attached.

Download the free Adobe Acrobat Reader to easily view and add comments to your PDFs.

https://www.adobe.com/go/reader_download

______________

Sent From Adobe Acrobat Reader

General troubleshooting

Community Manager

Community Manager

Hi All,

Sorry about the delay in response.

Please update the application to the latest version that was recently released. In Acrobat, go to Menu > Help > Check for updates.

Then, check if you are still experiencing the same behavior.

For more information on the latest update, refer to the following help page: https://helpx.adobe.com/acrobat/release-note/release-notes-acrobat-reader.html.

Let us know how it goes.

Thanks,

Meenakshi

Casper27537973d0wu

Participant

Its been 9 months..
Nope, update to 24.003.20112 didnt work either.
Mangoz came with a solution

Participant

Try this

In the registry add Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Adobe Acrobat\DC\FeatureLockDown dword(32bit)

name bSendMailShareRedirection

hex value 0

Closed Adobe, opened and email signature came back and no longer had the text in the body

Casper27537973d0wu

Participant

Wow, works for me 🙂
Thx!

Community Expert

Community Expert

[MOVED TO THE ACROBAT READER DISCUSSIONS]

Acrobate du PDF, InDesigner et Photoshopographe

Mike34252688wl23

Participant

PLEASE someone tell me how to stop adobe from automatically adding a signature line when sending in an email that says "

Please find the PDF attached.

Download the free Adobe Acrobat Reader to easily view and add comments to your PDFs."

Community Manager

Community Manager

Hi Mike34252688wl23 and nielsa13863308,

Sorry about the delay in response.

Please let us know if you are still experiencing the issue when you share PDFs via email.

Would you mind sharing the screen recording for a better understanding? Share the Acrobat Reader and OS version.

Let us know if the issue has already been resolved.

Thanks,

Meenakshi