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Participant
January 4, 2025
Question

Adobe Acrobat Reader won't print or open print properties (Windows 11)

  • January 4, 2025
  • 1 reply
  • 296 views

Hi,
I’m testing my new Asus Vivobook with Windows 11.
Everything works fine except printing PDF documents (printing from Word works fine).

When I have a pdf document open in Acrobat reader, I click the print icon.
The dialog box opens (screenshot in annex). 

ISSUE 1)
I can’t open the properties window (clicking it does nothing). The same goes for the page setup window.
On the screen shot I highlighted these two buttons : properties (in Dutch eigenschappen) and page settings (in Dutch pagina instellingen). However, I can open the advanced window.

ISSUE 2)
When I perform the print command, nothing appears in the print queue, and nothing gets printed.

In screenshot 2 the version of adobe acrobat reader. 
I have windows 11 home version 23H2.

What to do to solve this?
Thanks for your advice!
Marleen

1 reply

JR Boulay
Community Expert
Community Expert
January 4, 2025

[MOVED TO THE ACROBAT READER DISCUSSIONS]

Acrobate du PDF, InDesigner et Photoshopographe