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cody.howry
Participant
October 6, 2021
Question

Adobe Acrobat Reader wont allow me to email

  • October 6, 2021
  • 3 replies
  • 420 views

When the user goes to press the mail button on the top right of adobe the mail box goes white. Not allowing the user to choose any options.

This topic has been closed for replies.

3 replies

Amal.
Amal.
Legend
October 12, 2021

Hi there

 

The planned update for Adobe Acrobat/Reader DC version 21.07.20099  is now available. Please update the application from the help menu > Check for updates  and reboot the computer once.

You may also download the patch manually from the link https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html  and see if that works for you.

 

Let us know if you experience any trouble and need more help

 

Regards

Amal

Amal.
Amal.
Legend
October 11, 2021

[Edited]

 

Hi there

 

Sorry to keep you waiting and for the delay in response.

 

Please confirm the version of the Adobe Acrobat Reader DC and the OS you are using so that we can isolate the issue for the fix .

 

To check the version of the application go to Help > About Acrobat

 

Also pleae confirm if the issue started with the version 21.07.20091 or with the version 21.07.20095 (Win), 21.07.20096 (Mac).

 

Regards

Amal

JR Boulay
Community Expert
JR BoulayCommunity Expert
Community Expert
October 6, 2021

MOVED TO THE ACROBAT READER FORUM

Acrobate du PDF, InDesigner et Photoshopographe
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