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Participant
November 1, 2024
Question

Adobe Acrobat resets preferences when closed

  • November 1, 2024
  • 1 reply
  • 334 views

Hello,
Adobe resets all the preferences when restarted. For example I set up the comments pane to not open when comments are present but the next document opened the comments pane opens and the setting to changed back to ticked off.
I tried to reistall the latest version.
I am on windows 11, Adobe standard version
it's huge problem because comments cause CPU usage and bugs

Best regards

This topic has been closed for replies.

1 reply

Participant
December 1, 2024

waiting for a reply 

best regards

Adobe Employee
December 10, 2024

Hi @aymen_2477 

Sorry for the inconvenience, we are looking into it and will revert with our findings soon.