Adobe application crashes

Forum|Forum|5 years ago
June 29, 2020
1 reply
283 views

Hi All,

Adobe crashes every time I try to open some pdf files either directly from desktop or from web portal. I am attached the screenshot with error details. Please help.

I am running it on Windows server 2012 R2 and currently I have have installed Adobe acrobat Reader DC version.

Crash or freeze

This topic has been closed for replies.

radzmar

Community Expert

0xc000001d is a Windows error code. It's possible that a file used to run the appliacation is damaged. Try to reinstall the application. It it doesn't fix the problem, check the windows event logs for more details about the problem.

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