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Participant
February 10, 2023
Answered

Adobe Chrome Extension Printing Small

  • February 10, 2023
  • 1 reply
  • 3290 views

Before the past month, PDFs that opened in the Chrome extension printed at the full, fit-to-page size. Now, randomly, it no longer prints that way. It will only print the whole PDF doc to a quarter of the page in the top left corner. It comes out very small and useless. But, when I open it in the Desktop Reader, it prints at the full, fit-to-page size. I just want to eliminate that step.

Correct answer AkanchhaS8194121

Hi @Megan0324 

 

I apologize for the delay in following up on the issue.

Thank you for sharing the screenshot. Please change the scale to "Default" or "Fit to Paper."

If there's an option to increase the quality, change it to 600dip.

 

 

Thanks,

Akanchha

1 reply

AkanchhaS8194121
Legend
February 28, 2023

Hi @Megan0324 

 

Sorry for the delay in response.

If you are opening a document on web and trying to print it from there, there's likely a chance that the document is opened and viewed using its PDF viewer. 

Most of the web browser have their inbuilt PDF viewer. Hence printing the file in a same manner.

Can you share the screenshot of the pdf file when its opened on the web and the next you give print command.

 

Thanks,

Akanchha 

 

Megan0324Author
Participant
February 28, 2023

Here are the screenshots. 

AkanchhaS8194121
AkanchhaS8194121Correct answer
Legend
March 10, 2023

Hi @Megan0324 

 

I apologize for the delay in following up on the issue.

Thank you for sharing the screenshot. Please change the scale to "Default" or "Fit to Paper."

If there's an option to increase the quality, change it to 600dip.

 

 

Thanks,

Akanchha