Adobe crush if i fast close a pdf on program load
Good morning everyone,
if I double click on a pdf, and as soon as it loads to the screen I immediately click on the x in the top right corner, the program hangs for several seconds and then closes. Previously the same activity did not give any problem , but I could close Adobe instantly.
Below is the error that now appears in the windows event log:
Name of the application that generated the error: Acrobat.exe, version: 24.2.20736.0, timestamp: 0x66365a08
Name of the module that generated the error: Acrobat.dll, version: 24.2.20736.0, timestamp: 0x66365a01
Exception code: 0xc000041d
Error offset 0x000000008fbeeb
Process ID that generated the error: 0xbb4
Start time of the application that generated the error: 0x01daa2d48549460a
Path of the application that generated the error: C:\Program Files\Adobe\Acrobat DC\Acrobat\Acrobat.exe
Path to the module that generated the error: C:\Program Files\Adobe\Acrobat DC\Acrobat\Acrobat.dll
Report ID: b2a080c5-d970-4b18-9599-74c9598a6dd6
Full name package that generated the error:
Application ID related to the package that generated the error:
