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Participant
June 11, 2019
Question

Adobe does not even start anymore, since a few days already. Is there a possibility to upload the screenshot with the error report? Thanks. Jogi

  • June 11, 2019
  • 2 replies
  • 460 views

    This topic has been closed for replies.

    2 replies

    AkanchhaS8194121
    Legend
    June 13, 2019

    Hi Joachimt,

    As shared above, Adobe Reader doesn't start from couple of days. Have you started experiencing this issue after installing the latest patch released in May-2019?

    How about giving a try by removing the application once and reinstalling it? Use cleaner tool to remove application: Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs and reinstall it through Adobe - Adobe Acrobat Reader DC Distribution

    If you would like to share the error report then you can upload it on cloud and shared its link here. Or share the screenshot in same way you did above.

    https://forums.adobe.com/docs/DOC-7043#jive_content_id_How_do_I_attach_a_screenshot

    Thanks,

    Akanchha

    kglad
    Community Expert
    Community Expert
    June 12, 2019