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M
Marc24737132mzr6
Participant
June 5, 2022
Question

Adobe Export PDF 'your credit card will soon expire'

  • June 5, 2022
  • 2 replies
  • 475 views

why do I get this message, as my credit card is still valid for years?

 

This topic has been closed for replies.

2 replies

T
Test Screen Name
Legend
June 7, 2022

Maybe the message is a scam. How do you receive the message?

    M
    Marc24737132mzr6Author
    Participant
    June 8, 2022

    email, coming from the adress message@adobe.com

    sounds correct.

     

    Harsh Vardhan Pareek
    Community Manager
    Harsh Vardhan PareekCommunity Manager
    Community Manager
    June 6, 2022

    Hi @Marc24737132mzr6 

     

    Hope you are doing well.
    Sorry for the trouble. As per the issue description that you are getting the above message, we recommend you to check and update our billing info. For more information on this, please refer to this help document below and let us know if that helps.

    https://helpx.adobe.com/ca/manage-account/using/update-billing-information.html

     

    Thanks,

    Harsh

    M
    Marc24737132mzr6Author
    Participant
    June 6, 2022

    Thx, but that is not my question. As far as I am concerned, there is no need to update, is there?

     

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