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October 4, 2018
Answered

Adobe icons changed after update

  • October 4, 2018
  • 1 reply
  • 1053 views

After the update, marketing was trying to print a page from a brochure and it did not print correctly using a win 7. How ever on another computer that has win 10 it prints fine. Any ideas

Thanks!

    This topic has been closed for replies.
    Correct answer Vishal@PDF

    Adobe Acrobat and Reader official update (19.008.20074) containing the print fix for this issue is now available. This update will be automatically pushed to all existing installations of Acrobat and Reader. If you want, you may also manually trigger the update early by opening the application and going to Help > Check for Updates.

    More information about this release is here: 19.008.20074 Optional update, October 08, 2018 — Release Notes for Acrobat DC Products

    Please try it out and let us know your feedback.

    Thanks for your patience and support!

    -Vishal

    1 reply

    Adobe Employee
    October 5, 2018

    Hi pulm70337651​,

    Acrobat team is aware of this print issue that has recently surfaced (with the Oct 2 update) and working on a resolution on priority. We have a identified a fix for the print issue which we are investigating/validating currently.

    If you want, you can share your PDF file with us so that we can validate if the fix is catering to your file as well. Also, i will message you so that if you want you can try our intermediate patch for validation at your end as well.

    thanks,

    Vishal

    Vishal@PDFCorrect answer
    Adobe Employee
    October 8, 2018

    Adobe Acrobat and Reader official update (19.008.20074) containing the print fix for this issue is now available. This update will be automatically pushed to all existing installations of Acrobat and Reader. If you want, you may also manually trigger the update early by opening the application and going to Help > Check for Updates.

    More information about this release is here: 19.008.20074 Optional update, October 08, 2018 — Release Notes for Acrobat DC Products

    Please try it out and let us know your feedback.

    Thanks for your patience and support!

    -Vishal