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Meenakshi_Negi
Meenakshi_NegiCorrect answer
Legend
April 29, 2024

Hi Robert37020828jco7,

 

Thank you for reaching out.

 

To retrieve the Adobe ID, please refer to the steps suggested in the following help document: https://adobe.ly/3w4b6gH. 

Let us know if you have any questions.

 

Thanks,

Meenakshi

 

 

 

Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

5 replies

Lechevr
Participant
April 24, 2026

HI

The URL https://adobe.ly/3w4b6gH.  is no longer working. 

Could you please update this help 

Thanks

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jane-e
Community Expert
Community Expert
May 10, 2026

​@Lechevr wrote: The URL https://adobe.ly/3w4b6gH. is no longer working

 

 

The short URL worked for me. Try the long version:
https://helpx.adobe.com/account/individual/manage-your-account/reactivate-adobe-account.html?linkId=100000258590518

 

Jane

 

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Participant
March 27, 2025

Hi Robert,

You can recover your Adobe ID by resetting your password at Adobe’s account recovery page. If you're using an Adobe ID, the SSO ID is helpful for managing access. Hope this helps!

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Participant
May 25, 2024

Please help me. My Adobe ID password was changed without my permission.

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Meenakshi_Negi
Meenakshi_NegiCorrect answer
Legend
April 29, 2024

Hi Robert37020828jco7,

 

Thank you for reaching out.

 

To retrieve the Adobe ID, please refer to the steps suggested in the following help document: https://adobe.ly/3w4b6gH. 

Let us know if you have any questions.

 

Thanks,

Meenakshi

 

 

 

Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

Translate