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veronikam20004279
Participant
October 23, 2022
Question

Adobe keeps crashing

  • October 23, 2022
  • 1 reply
  • 370 views

Hi, my adobe acrobat pro keeps crashing when I try to edit a documetn. Can you please help? Thank you

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1 reply

AkanchhaS8194121
AkanchhaS8194121
Legend
December 1, 2022

Hi @veronikam20004279 

 

Sorry to hear about the trouble caused.

Are you still experiencing the same issue, and does Acrobat continues to crash?

Would you mind sharing the Adobe Acrobat version you are using? To check the version, go to Help > about Acrobat and ensure you have the recent version 22.003.20282  installed. 

If that doesn't help, then try the troubleshooting steps suggested.

https://helpx.adobe.com/acrobat/kb/acrobat-dc-crashes-on-windows-os.html 

 

Let us know the status.

 

Thanks,

Akanchha

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