Adobe Not responding:

Forum|Forum|8 years ago
March 13, 2017
1 reply
1941 views

I get this message and am unable to go any further. Program locks up and I have close everything and re-boot the entire system. I have un-installed and re-installed and applies all the fixes on the website and still this @!**# thing does not work. What is going on?????

This topic has been closed for replies.

Meenakshi Negi

Community Manager

Hi roberts58237665,

Please try the troubleshooting steps provided in this help link: Troubleshoot Windows system errors, freezes | Adobe software

If the issue still persists, please confirm the dot version of Adobe application and OS you are using.

Also, share the screenshot of the error message or window you get.

Regards,

Meenakshi

roberts58237665Author

Participant

Problem continues. I now use as administrator and it works but have to connect to Adobe each time. NOT GOOD. I am usint adobe reader 2015.023.20070 also Acrobat standard 10.1.16 on my Windows 7 professional with Service pack 1.

Meenakshi Negi

Community Manager

Hi roberts58237665,

Please try to repair installation from the control panel on Windows.

Open control panel and select the application from the list provided.

Then right-click on the selected application and select "Change". Then click on repair option.

If that does not help, try resetting preferences. Refer the steps provided in this thread: How to reset Preference settings in Acrobat.

Let us know if the issue still persists.

Regards,

Meenakshi

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