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loganm64926974
Participant
November 25, 2018
Answered

Adobe PDF Pack saying "no internet connection" when logged in

  • November 25, 2018
  • 2 replies
  • 751 views

Hi,

As above, I'm logged into ADOBE  pdf Pack. It shows me as logged in but when I go to export a pdf to convert it shows " you are not connected to the internet" ... when clearly I am.

Any suggestions friends?

    This topic has been closed for replies.
    Correct answer try67

    Are you on a computer that's connected to a work network, or something like that? Maybe there's a firewall that's blocking Adobe's website, or part of it. If so, contact your IT dept. and report this issue to them.

    2 replies

    L
    loganm64926974Author
    Participant
    November 25, 2018

    try67, thanks very much for your reply. I have tried both and get the same answer " you are not connected to the internet".

    try67
    Community Expert
    try67Community ExpertCorrect answer
    Community Expert
    November 25, 2018

    Are you on a computer that's connected to a work network, or something like that? Maybe there's a firewall that's blocking Adobe's website, or part of it. If so, contact your IT dept. and report this issue to them.

    try67
    Community Expert
    try67Community Expert
    Community Expert
    November 25, 2018

    Are you doing it from within Reader, or via the browser? If the former, try the latter.

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