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m.escamilla
m.escamilla
Participant
November 21, 2017
Question

Adobe PDF Reader Add-on only shows under admin login

  • November 21, 2017
  • 1 reply
  • 286 views

Adobe PDF Reader Add-on only shows under admin login, when I log in as a regular user, user not able to see add-on and cannot view pdf within browser.

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    1 reply

    Adorobat
    Adorobat
    Participating Frequently
    January 1, 2018

    Hi M.escamilla,

    I am sorry for the late response.

    Could you please share Adobe Reader version installed on the user's machine? To check Reader's version, please refer to the steps given in this link; Identify the product and its version for Acrobat and Reader DC

    Assuming user is trying to view pdfs in Internet Explorer, try the steps given in the following link to run IE in admin mode by default and check if that helps:

    Starting IE 11 under Windows 10 in Administrator mode by default ? - Microsoft Community

    Let us know how it goes.

    Shivam

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