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Participant
March 4, 2021
Question

Adobe printing by passes a printer driver feature

  • March 4, 2021
  • 1 reply
  • 228 views

Hi,

 

We have this printer in our main office a Konica Minolta Biz hub c284 e and one of the features used when sending a print job is to user User Authentication to track the printing for various department.

This feature seems to work fine in other products like Microsoft Office but with Adobe Reader whenever printing a job it would straight away send the print job to the printer.

 

In Office it would prompt a pop up to include a code before sending the print job.

 

Is there a way to fix this issue?

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1 reply

Participant
March 4, 2021

I neglected to mention that this issue only occurs on Mac devices. Thanks