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Participant
February 3, 2024
Question

Adobe Pro - no updates available but warning message says form requires newer version

  • February 3, 2024
  • 1 reply
  • 522 views

I prepare taxes and have always used adobe pro to created and submit taxes using the IRS on-line service.

When I open the document (s), I get repeated window warnings stating that the PDF form requires a newer version of Adobe Acrobat or it may not work properly.  I tried checking for updates (none available) and even deleting other versions of reader DC  that i had, but I continue to get the error message. I have set to ignore but that is not solving the issue as I cannot save the tax forms I am using. What can I do to troubleshoot this? Is there other updates that are needed that are not captured by going to menu->help->check for updates??

TOPICS
General troubleshooting , PDF forms , Windows

1 reply

Participant
April 10, 2025

Is there not a fix for this?   @1713136?

 

try67
Community Expert
Community Expert
April 11, 2025

Post a full-window screenshot of this message, please.