Adobe problematik felrapport gällande efter månatlig Microsoft Patch

Forum|Forum|7 days ago
January 30, 2026
2 replies
73 views

We need help urgently about Adobe regarding an issue with Adobe Reader after a monthly Microsoft Patch.

We are attaching a thread that describes the exact problem:https://community.adobe.com/questions-12/adobe-acrobat-reader-shows-a-grey-screen-after-installing-kb5074109-when-utilising-the-webbrowser-component-in-windows-1546977

Since we understand that there are more people who have the same problem, we wonder what solution or workaround Adobe can provide?

kargunAuthor

Participating Frequently

Hi, This is not a possible solution for us. We need the keep the Microsoft Patch. Please help further urgently. Any other possible solutions?

creative explorer

Community Expert

@kargun actually, Microsoft is suggesting to remove the patch ‘kb5074109’,
https://www.windowscentral.com/microsoft/windows-11/microsoft-urges-uninstalling-the-update-kb5074109-after-bug-reports-on-windows-11-heres-how

m

kargunAuthor

Participating Frequently

Thank you! We will try and get back to you. Have a nice day!

S_S

Community Manager

Hi @kargun,

Just confirming the statement by @creative explorer, here’s the official statement by Microsoft, and the fix they have suggested: https://support.microsoft.com/en-us/office/classic-outlook-profiles-with-pop-accounts-and-psts-hang-after-windows-updates-on-january-13-2026-590fe356-ecc2-49f4-b9e3-bd39fafa58f6#wl

Let us know if this helps.

Regards,

Souvik

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded