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Known Participant
June 5, 2018
Question

Adobe Reader 11.0.23 Update

  • June 5, 2018
  • 11 replies
  • 41464 views

Hello,

In my infrastructure, Adobe Reader 11.0.10 is installed. I'm planning to update the product, as the latest update available is 11.0.23. I'm using Ivanti for 3rd party application updates and through which I have downloaded the update 11.0.23. But its not getting installed on any of the test computers. Then I had tried to download the patches from adobe official site and downloaded 11.0.23 patch and installed but its failing with the below error.

"This patch package could not be opened.  Verify that the patch package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer patch package"

Can someone please help on this ? I need to update my current version rather than upgrading.

Regards

Vineeth

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    11 replies

    Legend
    June 5, 2018

    What is the full name and exact size of the patch you have downloaded?

    Known Participant
    June 5, 2018

    I have downloaded through Ivanti and in parallel I have downloaded from

    ftp://ftp.adobe.com/pub/adobe/reader/win/11.x/

    Both are not working.

    File name: AdbeRdrUpd11023.msp

    File size: 47,260kb