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donetta_0168
Participant
January 17, 2025
Question

Adobe Reader

  • January 17, 2025
  • 1 reply
  • 168 views

Lost my use of Adobe Reader when Adobe Acrobat DC was changed by Microsoft Update.  Can not open my documents in Word and cannot save a file scanned into Microsoft word into PDF format. I tried uninstalling Adobe Acrobat DC and downloading Adobe Reader again, but this is not working.  Help.

 

1 reply

CharuMaheshwari
Adobe Employee
CharuMaheshwari
Adobe Employee
February 20, 2025

Hi,

 

Sorry for the inconvinience.

Can you please share the below details that will help us in debugging and resolving the issue:
1. OS version of your machine

2. Reader App version that you are using

3. Small video or screenshots of issues

 

Thanks,

Charu Karwa

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