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Participant
December 21, 2019
Question

Adobe Reader advanced search in Windows 10 - scroll u/down bar invisible on white background

  • December 21, 2019
  • 1 reply
  • 2222 views

I have a new PC running Windows 10. The vertical scroll bar in advanced search is virtually invisbible (white baron white backround) . If I hover my mouse overo searched-for terms the visibility improves (gets greyer) but the invisibility comes back again as I do more scrolling.

This has never happened before over the years. My other machine (laptop) with W10 does not have this problem.

Can you help

 

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1 reply

ls_rbls
Community Expert
Community Expert
December 22, 2019

is this happening with just the Acrobat application or does it happen with MS Office applications too?

Participant
December 31, 2019

Only in Reader. It's happened many years back on another PC and earlier Windows version, so I think it's not just some wierd oddity/glitch

ls_rbls
Community Expert
Community Expert
December 31, 2019

Hi,

 

I forgot to ask, what version of Acrobat Reader do you have?

 

This seems to be a known problem in Acrobat Reader for large documents that have more than 82 comments in them.

 

Is this problem manifesting with just one PDF document or with every PDF?

 

Are you using the Advanced Search to work with comments and annotations in that PDF?

 

In the Adobe Help support the problem is identified but there's no known workaroundassociated with it at this time.

 

I suggest to use this link as a reference:

 

https://helpx.adobe.com/acrobat/using/viewing-pdfs-viewing-preferences.html 

 

And check if switching viewing preferences helps.