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December 6, 2016
Question

Adobe Reader? and Windows 10 issue

  • December 6, 2016
  • 0 replies
  • 181 views

Ever since I updated to Win. 10, Adobe Reader has not been able to open files from our Network Share folders. I am always given the same result; "There was an error opening this document. This file cannot be found."

In order to open the file, I have to manually drag it onto my desktop to open it and make changes.

However, when I try to scan a document into the share folders, I am also incapable of doing so. I cannot make any changes at all for PDFs when it comes to the network share folders.

At first we thought it was a problem with administration rights, but it wasn't the case since I have full administrative rights.

We then tried turning off the Protected Mode, with no result.

Our last option that we saw was uninstalling and reinstalling Adobe completely. Didn't work.

We also tried repairing it and got nothing.

This has been going on for 8 months now, and we would really like to get this resolved. If anyone has a solution I would really appreciate it.

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