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4 replies

JR Boulay
Community Expert
JR BoulayCommunity Expert
Community Expert
April 29, 2024

[MOVED TO THE ACROBAT READER DISCUSSIONS]

Acrobate du PDF, InDesigner et Photoshopographe
JR Boulay
Community Expert
JR BoulayCommunity Expert
Community Expert
April 29, 2024

Consider the "new Acrobat" as a beta version, many features are still missing or half-implemented.

Plugins are still not supported in the new interface.

Acrobate du PDF, InDesigner et Photoshopographe
Meenakshi Negi
Community Manager
Meenakshi NegiCommunity Manager
Community Manager
September 29, 2023

Hi All,

 

Could you please confirm if the issue started after the recent update? 

Are you adding a signature or trying to send a document for signature? Please share more information about the issue.

It would be helpful if you could share the screen recording of the complete workflow you are using.

 

Thanks,

Meenakshi

T
Tomasz33026641vu6h
Participant
October 19, 2023

Hi Meenakshi,

 

when I try to open the E-deklaracje plugin, nothing happens in Arobat Reader, but I'm redirected to get Acrobat Pro purchase page:

 

 

 

 

There is no way to open the plugin anyway.

Can you fix the issue?

Thanks and regards

M
Maciej32532951uyam
Participant
October 19, 2023

I had the same situation, but after reinstall plug-in, it dissapear at all. 

Meenakshi Negi
Community Manager
Meenakshi NegiCommunity Manager
Community Manager
September 19, 2023

Hi Tomek32381735iz4q,

 

Thank you for reaching out.

 

You do not need the paid version to sign the document in the application. Let us know if you are experiencing any issues with adding a signature.

Please share more information with us if you are referring to something else.

 

Thanks,

Meenakshi

E
Edyta324107395w2y
Participant
September 20, 2023

That is false, When using most recent release of Adobe Reader i'm not able to use e-deklaracje. When i do use the plugin  i am redirecter to adobe paywall site.

    M
    Michał324356527mw7
    Participant
    September 21, 2023

    Got the same problem.

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