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Participant
January 29, 2018
Answered

adobe reader can not access network

  • January 29, 2018
  • 1 reply
  • 884 views

I'm getting this error message "could not publish comment, adobe reader cannot access network, please verify your computer network connection and try again". The computer network connection has been tested and seems to be working perfectly.

    This topic has been closed for replies.
    Correct answer Adorobat

    Hi SunnyQueen,

    Sorry for the delayed response.

    Are you still facing this issue? If yes, please try following troubleshooting steps:

    1- Reboot the machine if you haven't already and check.

    2- Check if an update is available for Acrobat using "Check for updates" option under "Help" menu, reboot the machine after installing update and try again.

    You may also try the suggestions given in the following forum threads: No shared review access offsite

    Using Shared Review via Network Folder on Windows server and PC and Mac users commenting

    Let us know if you need any help.

    Shivam

    1 reply

    Adorobat
    AdorobatCorrect answer
    Participating Frequently
    May 1, 2018

    Hi SunnyQueen,

    Sorry for the delayed response.

    Are you still facing this issue? If yes, please try following troubleshooting steps:

    1- Reboot the machine if you haven't already and check.

    2- Check if an update is available for Acrobat using "Check for updates" option under "Help" menu, reboot the machine after installing update and try again.

    You may also try the suggestions given in the following forum threads: No shared review access offsite

    Using Shared Review via Network Folder on Windows server and PC and Mac users commenting

    Let us know if you need any help.

    Shivam