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dj2l8b
dj2l8b
Participant
April 25, 2019
Question

Adobe Reader crashes on install

  • April 25, 2019
  • 1 reply
  • 543 views

Hello,

I am having a very new error I have never seen before.

I am trying to update Reader, from old to new.

I for some reason I get this error.

So I tried to uninstall the old one version which i did but when i tried to install the new version I get this error?

I am a little confused on what can be the cause. I know its not my antivirus as I has be Deactivated.

System:

If any one can help me I would be grateful.

Regards

This topic has been closed for replies.

1 reply

AkanchhaS8194121
AkanchhaS8194121
Legend
July 26, 2019

Hi there!

We apologize for the delay in response to your query. Are you still experiencing the same error or managed to find the resolution?

Getting an error "Newer version already installed" while installing Adobe Reader DC, is an known issue. The error is shown due to a missing update for Universal C Runtime in Windows. You can install the update using one of the following ways given in the help article here: Error 1722 while installing/updating Acrobat DC/Acrobat Reader DC on Windows

Let us know the result.

Thanks,

Akanchha

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