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tvie1981
Participant
December 11, 2017
Question

Adobe Reader DC 1800920050 Problem Hyphens are missing

  • December 11, 2017
  • 1 reply
  • 637 views

Hello

We are working with Microsoft Dynaimcs AX 2009 and generating PDF´s (Invoices, Orders, etc.) out of AX.

In the PDF there is an Email Adresses in for Exmaple test@test-group.com (Hyphen is displayed correct)

If you open this PDF with Reader DC 1800920050 and copy the Email Adress and paste in your Mail Program (in our Case Outlook) or to another clipboard then the hyphen is missing for example test@testgroup.com (Hyphen gets lost)

If i open the PDF with another PDF Viewer (Foxit Reader) or with a Browser (Edge) and copy and paste the Email Adress to thet Mail Program (in our Case Outlook) or to another clipboard then the Email Adress is correct for example  test@test-group.com (Hyphen is displayed correct)

Is someone else facing the same Problems ?

best regards

This topic has been closed for replies.

1 reply

AkanchhaS8194121
Legend
February 1, 2018

Hi Tvie,

We apologize for the delay in response to your query.

Would that be possible if you share a sample pdf file with us? We would like to test the same at our and see whether the issue is reproducible or not?

"You can share the file with us via email. And you can send it to the email that is shared via private message. Please do mention your forum thread in the subject"

Regards,

Akanchha