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grrttlucas1
grrttlucas1
Participant
October 19, 2018
Answered

Adobe Reader DC 2019.008.20071 Doesn't Remember Last Page

  • October 19, 2018
  • 1 reply
  • 2792 views

Hi,

I keep Preferences > Documents > "Restore Last view settings when reopening documents" checked, but after the latest update, this setting is no longer honored.  My PDFs only open from the first page now.  Anyone else hit this snag?

    This topic has been closed for replies.
    Correct answer AnandSri

    Hello Grrttlucas,

    We're sorry for the trouble you had with Adobe Reader, please reboot the machine once and install the latest patch of Adobe Reader from help>check for updates, or manually from DC Release Notes — Release Notes for Acrobat DC Products

    Reboot the machine after the update and check.

    Assuming you are on Windows machine, repair the installation files of Adobe Reader once and reboot the machine. Repair Adobe Reader from help>repair installation.

    Is it specific to one PDF or with all the PDF files? Which operating system/version you are on?

    We're here to help, just need more info.

    Thanks,

    Anand Sri.

    1 reply

    AnandSri
    Community Manager
    AnandSriCommunity ManagerCorrect answer
    Community Manager
    October 22, 2018

    Hello Grrttlucas,

    We're sorry for the trouble you had with Adobe Reader, please reboot the machine once and install the latest patch of Adobe Reader from help>check for updates, or manually from DC Release Notes — Release Notes for Acrobat DC Products

    Reboot the machine after the update and check.

    Assuming you are on Windows machine, repair the installation files of Adobe Reader once and reboot the machine. Repair Adobe Reader from help>repair installation.

    Is it specific to one PDF or with all the PDF files? Which operating system/version you are on?

    We're here to help, just need more info.

    Thanks,

    Anand Sri.

      grrttlucas1
      grrttlucas1Author
      Participant
      October 23, 2018

      Hi Anand, I appreciate your response.  I will try to repair the installation and see if that helps.  I checked on installing the latest patch and am currently not able to, as I am working from a company PC.  The issue happens with all PDFs I open.  Windows 7.  If repairing the install doesn't help, I will check with my helpdesk and see if I can get an update installed.

      Garrett

      AnandSri
      Community Manager
      AnandSriCommunity Manager
      Community Manager
      October 23, 2018

      Hello Grrttlucas,

      Let us know how it goes and share your observation.

      Thanks,

      Anand Sri.

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